How do I get started?

First things first… figuring out what it is you need (or in some cases, want) for your event. Take a peek at our inventory and use our wish list button to create your dream wish list of items for your upcoming event. Once your wish list has been made on our website, go ahead and submit that. Once received, we will get back to you within 72 hours. It’s that easy!

Do you deliver, set up & pick up?

Being a specialty rental company, our collections require special handling. The fees for our delivery, set up and pick up start at $250.00. This cost does vary based on location, order size, items selected, and how particular you need our team to be with the timing of their arrival. 

Standard delivery, set up and pick up requires a 4 hour arrival window between 7:00 AM – 5:00 PM.

Additional charges apply for timed arrivals, after hours, holidays, stairs, uphill, and long distances from unloading location. 

Delivery time frame includes 30 minutes prior and 30 minutes following timed request to allow for traffic and parking for loading and unloading.

Any drive exceeding 75 miles, one way, from our warehouse, standard delivery, set up and pick up price includes hotel (double occupancy) accommodation fee. Tremaine Ranch LLC will handle the booking of hotel and fee is included on your quote.

Stairs, uphill, and long distances from unloading location are subject to an additional fee.

Do you offer will call?

We sure do! We allow orders to be picked up from our warehouse and require a $300 order minimum in order to do so.  Our will-call pick up and return hours are Monday-Friday from 10am-11am. We typically schedule a pick up the day before your event and drop off the day after your event. We require all will call orders to be transported in an appropriate matter. We require enclosed trailers, ties & proper handling by whomever is picking up & dropping off. Due to the size and nature of some items, not all items in our inventory are available for will call. 

What are your prices?

Depending on what you’re looking for really depends on the price. The best way to get our pricing is to fill out our contact form and request a brochure, or put together your wish list for a quote. All items have their quantities and pricing listed on their page. 

How do I get a quote?

We recommend using our wish list tool on our website to put together your dream list of items that you’re looking at renting for your event. Once your wish list is complete and ready to be quoted out, be sure to click the submit button. After we receive your wish list, someone will get in touch. 

Do you require a minimum?

Yes, we do. For delivery orders, our rental minimum is $500. If you’re interested in a will call order, our rental minimum is $300.

How do I reserve the items I am interested in?

In order to reserve the items & date, we require a 50% non refundable deposit and signed contract. Quotes are valid for 14 days from the date provided. All prices are subject to change after that time with or without notice. Quotes do not reserve rentals or guarantee a delivery date/time. All items are subject to availability when you confirm your order. Once your contract is signed, you will receive a payment link via Quickbooks to your email. Payment links will expire after 24 hours. If payment has not been made within 24 hours, the reservation will be converted to a “quote”. Any rental items previously held will be released from hold and available for rent. Dates & items are not reserved unless both the 50% non refundable deposit and contract are given to Tremaine Ranch. Remaining balance is due no later than 2 weeks before event date.  

Do you have a warehouse I can tour?

We do not have a showroom, but are always happy to send you additional photographs of any item you may be interested. All inventory is listed on our website. We do offer more stylized photographs on our blog and instagram. Be sure to check out both for more inspiration and photographs. 

What can I expect on an event day?

It’s pretty simple… We show up with all the pretty items you’ve booked, manage the set up and placement of everything, and come back to pick up. You don’t lift a finger!  

What cities do you work in?

We currently work all over Arizona including central, Northern and Southern cities. Interested in a quote for out of state? We will always consider traveling further depending on the time of year and size of the order.

I want something specific. Can you help?

We keep our site up to date with all of our inventory. If we dont have it, we would love the opportunity to treasure hunt and source the specific item you’re looking for. Heck, we may even be able to build it! 
We’re constantly striving to become a one-stop shop for all of your event furniture rental needs so we always like to hear what you’re looking for!

Is your name Tremaine Ranch or Tremaine Events?

We are a husband and wife team based out of Chandler, Arizona. Tremaine Ranch, founded in 2014, is a collective of companies focused on exceptional experiences in the southwest and beyond. We had so much fun working together building pieces and designing for our own wedding, we loved the idea of starting a rental company with our curated and handmade items. Tremaine Events is our way to specify our rental company versus our other projects we work on. 

With national and worldwide press, Tremaine Ranch has been featured on HGTV, People Magazine, Martha Stewart Weddings, E! Entertainment and more. 

We host garden dinners and intimate events at our historic 1918 Tremaine Ranch property and use our Tremaine Events inventory to help with our designs. 

You can follow along on instagram at Tremaine Ranch for everything we do, including our Tremaine Events work. 

I am planning a photoshoot/collaboration. Is this something you do?

We love working with other creatives who want to take their photo shoots to the next level! Pulling together a stylized shoot including multiple vendors can be very similar to putting on a wedding or event. We would love to hear more about your concept to see if we are a good fit. Email us at celebrate@tremaineevents.com to get the ball rolling!

I am trying to sell some vintage pieces. Would you buy them from me?

We are always interested in unique items. Send over an email with photographs to Leah at celebrate@tremaineevents.com

What if something gets damaged or stolen? Am I responsible?

Short answer, yes! Long answer… we understand that accidents happen. We promise we won’t be upset if something is damaged. In the case of damage, stolen or missing items, we do require reimbursement for all items that are damaged, lost or missing. If something is damaged, we will try our best to fix it first and you will be responsible for the repair fees. But, sometimes those damages are beyond repair and will require replacement in which you are held responsible to cover those replacement costs. 

How far in advance should I book?

As soon as you know what you want! Since we have limited availability on items, the further in advance you book, the more likely something is going to be available for your event.

Can I change my order after the contract has been signed?

We recommend that all orders are to be as close to your needs as possible, but understand that numbers can change. We only reserve items that have a signed contract on file and deposit paid. All orders are available for modification up to 21 days prior to your event based on product availability.

What is your cancellation policy?
We require a 50% non refundable deposit and signed contract to reserve any orders. If you need to make any deductions from your order, our pricing breakdown works as follows.
– 100% charge if cancellation/deductions on order occurs 7 days prior to event. All final numbers are due 14 days prior to your event.
– 75% charge if cancellation/deductions on order occurs 14 days prior to event. All final numbers are due 14 days prior to your event.
– 50% charge if cancellation/deductions on order 15 days or more from prior to event. This 50% is from the nonrefundable deposit placed to secure order.
How long is your rental period?

The prices listed are for a 24-hour rental period. Of course we’re flexible on that if you’d need it for a bit longer than 24 hours.
Our multi-day rates (2-6 days) are 1.5X our day rate for the duration of the rental. (ex: if something is $100, it would be $150)
Our weekly rates are 2X our day rate. (ex: if something is $100, it would be $200).

How do custom projects work?

We realize that sometimes what you’re looking for doesn’t exist yet or may not be available in your area. Combining your ideas & our team, we are sure that we can work together to bring your ideas to life! Have your heart set on a custom backdrop or a giant balloon installation? From custom furniture pieces, to ceremony arbors, to new inventory, we’re always open to chatting about what we can possibly source or produce! 

I need some inspiration. Any advice on where to start finding ideas for my event?

Our blog features real weddings and events, oodles of inspiration (from home design, event design & planning, and photoshoots), vendor guidance, travel recommendations for event planning, guest accommodations, and more. Why has Tremaine Ranch grown so quickly over the past year? The answer is simple… We focus on researching the vendors, locations, food and details from large to small, to help make your event become one of a kind and memorable for all involved.

Do you offer vendor discounts?

We like to be honest with our clients and transparent with our pricing so we dont offer any discounts to vendors. We love you all the equally! 

Do you sell your items?

We host two warehouse sales a year. This is your chance to buy the inventory we’re ready to say farewell to.